Child safety standards and CSAE policy

Zero tolerance for CSAE and CSAM

Peple has a zero-tolerance policy toward any form of child sexual abuse and exploitation. This includes:

• Child sexual abuse material (CSAM)
• Sexual content involving minors
• Grooming, solicitation, or exploitation of minors
• Any attempt to create, share, request, or promote CSAE-related content

Any user found engaging in such activities will face immediate account suspension or termination. Where required by law, Peple will report CSAE and CSAM-related incidents to appropriate law enforcement and child protection authorities.

User safety

• Peple is for people aged 18 and over. Sign-in uses a mobile number and a one-time password.
• An account suspected of unsafe behaviour involving a minor is restricted and reviewed.
• Personal information is handled as described in the privacy policy, and contact details on a listing are only what the owner chose to show.
• Report a concern in the app, or write to [email protected].

Provider standards

• People who list a service or a business must follow the law that applies to what they offer.
• Anyone who breaks child-safety rules, or tries to exploit a minor, is removed. Where the law requires it, Peple reports the incident to the authorities.

Standards for everyone

• Harassment, abuse, or exploitation — especially of a minor — leads to immediate suspension.
• People can contact each other by a phone call that a person starts, or through Peple’s in-app chat. In chat, a phone number is not shown unless the two people already have each other as contacts.
• Messages from someone a person has not chatted with before arrive as a message request, which can be accepted, declined or blocked.
• Any user can block another user or report a person or message in chat. Reports are reviewed by the Peple team.

Reporting and response

• Child safety concerns and other incidents can be reported via the Peple app or website.
• All reports related to child safety and CSAE are handled promptly, confidentially, and with priority.
• Peple takes appropriate enforcement actions to maintain user safety and platform trust.

Child safety point of contact

For child safety, CSAE prevention, and compliance with Google Play child safety policies, contact [email protected]. This contact handles CSAE-related concerns and compliance.

Compliance commitment

Peple continuously reviews and improves its safety practices to comply with Google Play policies and applicable laws related to child protection and online safety.